PRIVACY POLICY

Definitions

Website refers to all online information found on Book Launchers' website pages.

Customer," "You," or "Yours refers to you and/or any individual placing an order on your behalf with Book Launchers.

Company," "We," or "Our refers to Book Launchers.

Product refers to all services and goods offered by Book Launchers to the Customer in accordance with their Order.

Order refers to a request placed by the Customer, either by telephone, email, or web form, to acquire services or products from Book Launchers.

Services

Book Launchers provides a range of services, including book writing, editing, publishing, marketing, and authorized SMS communication services related to publishing updates, promotions, and customer support.

Revision Policy

Depending on the service package selected, revisions may be included. Customers are entitled to unlimited free revisions provided the changes are consistent with the original order details.

If new or altered requirements are introduced, additional fees may apply.

Refund Policy

Change of Mind

A 100% refund is available if no work has commenced.

If the project is canceled within the first 24 hours after work has started, a partial refund may be issued.

After the delivery of any project milestone or revision, refund requests are no longer eligible but may be discussed with your project manager.

Incompetent Delivery

Errors during the requirement analysis phase may qualify for a refund after offering revisions and team reassignment (up to three times).

Late Delivery

Standard turnaround time is 10–15 business days per deliverable. If three consecutive delivery deadlines are missed without client fault, a refund will be considered.

How to Claim a Refund

Contact your project manager or email [email protected]. If necessary, call customer service at (855) 686 -5577.

Refund Timeframe

Refunds must be requested before final project delivery and sign-off.

Non-Issuance of Refunds

Minor issues such as grammatical errors, slight delays, or formatting preferences will not qualify for full refunds.

Intellectual Property Rights

By placing an order, you confirm that you possess all necessary rights and licenses to use the content you submit. Book Launchers is not responsible for any unauthorized use or infringement by the Customer.

Confidentiality

All client information is treated as confidential. Book Launchers will not disclose any project-related information to third parties without explicit consent, except where required by law.

SMS Communications and Consent

By providing your mobile phone number, you consent to receive SMS communications from Book Launchers, including order updates, support notifications, and marketing promotions related to our services.

Message frequency may vary. Message and data rates may apply depending on your carrier. You may opt-out at any time by replying STOP to any SMS received. For assistance, reply HELP or contact our support team.

We will not share, sell, or rent your mobile number or SMS opt-in consent to any third parties for marketing purposes. Clear consent is collected before sending any promotional SMS communications. Opt-out instructions are included in every SMS sent.

Acceptable Use of SMS Services

SMS will not be used for prohibited categories such as debt relief, political campaigning, gambling, controlled substances, or any other activity restricted by RingCentral's SMS compliance policies.

Customers may not misuse SMS services for unlawful, harassing, fraudulent, or deceptive practices.

Limitation of Liability

Book Launchers is not liable for direct, indirect, incidental, consequential, or exemplary damages arising from the use of our services, including SMS communications. We make no guarantees regarding outcomes or the performance of third-party platforms.

Governing Law and Jurisdiction

These terms and conditions are governed by the laws of the State of Texas. Any disputes will be handled in the courts located in the State of Texas.

Modifications to the Terms and Conditions

Book Launchers reserves the right to modify these terms at any time. Changes take effect immediately upon posting. Continued use of our services signifies acceptance of the updated terms.